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How Can AI Contact Center Solutions Improve Customer Service?

eClinicalWorks
9.23K subscribers
67 views 1 month ago TENNESSEE
Discover how healow Genie could transform patient communication and alleviate staff burnout at Advanced Health. Its multilingual AI assistant aims to efficiently handle routine patient inquiries — such as appointment confirmations, balance checks, and requests for practice information — without the need for external translation services for Spanish-speaking patients. With call volumes becoming overwhelming due to simple questions that add up, healow Genie is expected to streamline operations, enhance patient satisfaction, and allow staff to focus on more critical tasks like proactive patient outreach and addressing complex patient needs. Watch to learn why this product holds promise for healthcare organizations looking to improve operational efficiency and elevate patient care through innovative technology. Full story - https://genie.healow.com/customer-suc... Learn how to offer greater convenience to patients with healow Genie AI-powered contact center by visiting https://genie.healow.com ⏱️Timestamps 0:00 - Introduction 0:07 - Why we want healow Genie? 0:33 - Bilingual AI assistant 0:51 - healow Genie helps with provider burnout 1:13 - Game changer ...more
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How Can AI Contact Center Solutions Improve Customer Service?
1Likes
67Views
May 132025
Discover how healow Genie could transform patient communication and alleviate staff burnout at Advanced Health. Its multilingual AI assistant aims to efficiently handle routine patient inquiries — such as appointment confirmations, balance checks, and requests for practice information — without the need for external translation services for Spanish-speaking patients. With call volumes becoming overwhelming due to simple questions that add up, healow Genie is expected to streamline operations, enhance patient satisfaction, and allow staff to focus on more critical tasks like proactive patient outreach and addressing complex patient needs. Watch to learn why this product holds promise for healthcare organizations looking to improve operational efficiency and elevate patient care through innovative technology. Full story - https://genie.healow.com/customer-suc... Learn how to offer greater convenience to patients with healow Genie AI-powered contact center by visiting https://genie.healow.com ⏱️Timestamps 0:00 - Introduction 0:07 - Why we want healow Genie? 0:33 - Bilingual AI assistant 0:51 - healow Genie helps with provider burnout 1:13 - Game changer

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eClinicalWorks

9.23K subscribers